Methodology & data

How we know what we know.

Every data point we ship can be traced to a primary source. Here is exactly where the data comes from, how we resolve it, and how we score our confidence.

Where the data comes from

We build only on primary public and officially published sources across UK health and social care. We do not resell another company's compiled database. We rebuild from the original records, so provenance is clean and the licence is ours to use.

SourceWhat we takeBasis
CQC registerRegistrations, locations, service types, ratingsOpen Government Licence
Companies HouseOwners, PSCs, charges, filings, accountsOpen Government Licence
The GazetteInsolvency and winding-up noticesOpen Government Licence
NHS & ODS dataOrganisation codes, healthcare provider referencesOpen Government Licence
ONSPopulation, geography and market contextOpen Government Licence
Provider websitesSelf-pay fees, services, published contactsPublic pages
Procurement portalsCouncil and ICB contracts and awardsPublic tenders
Job boardsManager and role vacanciesPublic listings

That is the core. In practice we ingest dozens of official and public sources, and we add more as the market gives us reason to.

How we resolve it

The value is not any single source. It is the join. We link a Companies House company to the CQC locations it controls, to the people on the register, to the fees on the provider's own site. Names are messy and there is no shared key, so we use AI-assisted entity resolution, address matching and fuzzy name matching, and we keep the full history of every link.

  • One canonical record per provider, per location and per owning company.
  • Every change kept and timestamped, so you can see how a provider got here.
  • Links are reviewed where confidence is low, never guessed and shipped silently.

Evidence & confidence

Every data point carries three things: a link to the source record, the old value and the new value, and a confidence score between 0 and 1. High-certainty facts, like a rating published by the CQC, score 1.0. Inferred links, like matching a trading name to a company, score lower and show you why. You always see the working.

Privacy

Some of this data, such as directors, persons of significant control and named managers, is personal data. We only use records where publication is legally mandated and the re-use is legitimate, we minimise and aggregate where we can, and we honour erasure requests. We do not build profiles of private individuals.

Not affiliated with the CQC

Care Market Monitor uses CQC data published under the Open Government Licence, with attribution. We are not affiliated with, endorsed by, or acting on behalf of the Care Quality Commission. The CQC is the authoritative source for regulatory ratings. Where our record and theirs ever differ, theirs is correct.

Who we are

Care Market Monitor is an independent, ICO-registered data controller. Questions about the data, a correction, or an erasure request: [email protected].

Get early access